Conversion Rate Optimisation.
Get more leads and sales from the same website traffic.
What is Conversion Rate Optimisation (CRO)?
CRO is the method of using analytics and user feedback to improve the performance of your website.
CRO can be used to improve any metric on your website that’s important to your business–often called key performance indicators (KPIs)–that you’re trying to improve, but it’s often associated with acquiring new customers, registrations, downloads, etc.
Put another way, it increases the percentage of website visitors who experience the “aha moment” (or the must-have user experience) that turns passive browsers into valuable conversions.
We help you maximise your conversions level with Digital Ethos Conversion Rate Optimisation strategies. No matter how much organic or paid traffic you have coming into your website, it’s what potential customers do once they’ve found your website that can often have the biggest impact on your business. We make sure that your customers convert.Get in Touch
Clients we’ve got results for.
What exactly is a conversion?
Well, that depends on your goals. What are you hoping to achieve when a customer visits your site? Maybe you’re hoping for them to fill out an enquiry form, or potentially you’re looking for the visitor to purchase a product from your online store. These can be split in to two types of conversions; Micro & Macro. Here are a few more examples:
- Signing up for an email list
- Creating an account
- Adding a product to the shopping cart
- Requesting a quote
- Signing a membership
- Buying a product from your online store
It's all about the conversions!
There is an old saying in business that revenue is vanity, but profit is sanity. In online marketing, traffic is vanity, but conversions are sanity. Despite this many website owners spend fortunes on getting more traffic to their website, without enough of a focus on converting that traffic.
A lot of Digital Marketing agencies will cite the amount of visitors they’re attracting to your site as the measure of their success.
At Digital Ethos, we’re focused on delivering performance marketing. There’s little point in spending time & money driving new visitors to your website who simply leave after a few seconds.
It’s about capturing their attention and improving the user experience in such a way that is conductive to helping those users turn in to conversions. We aim to help you achieve your business goals, not simply drive wasted visitors to your website.
How we do it
Before making any changes to the user experience, it’s important to first understand who your users are, how they came to find you, and how they navigate your website once they’re there. There’s two ways of gaining this understanding:
Our Digital Professionals use industry leading analytic tools to gain information such as:
- Where visitors enter your site i.e. which webpage they land on first
- Which areas/features of the website do they engage with, i.e., where on a page do users spend their time looking at/clicking on
- How they got there i.e. what link/ channel did they use to navigate to your site
- Which devices and browsers they use
- Who your customers are (age, demographic, interests etc.)
- Where users drop off i.e. at what point in the buying funnel do users leave your site
Some-times the “big data” tells you where to look but not what to see. This is where having real humans testing your website can refine this data to tell you exactly where you’re going wrong. This user understanding, which can come in the form of on-site surveys, satisfaction feedback, and user testing, can help you gain information such as:
- Why did visit? What was it that made the users originally visit your site? Why did they decide to visit a particular page?
- What is it about your site that makes it different to your competitors? Why would they be unlikely or likely to convert based on what they’ve seen?
- How exactly do they define and describe your website & services, is it a stress-free experience or does it make their blood boil? Would they be likely to recommend your site to their friends? In essence, how do they talk about your website & your company?
This is where we earn our keep.
Once the data has been gathered, our Digital Experts will use their years of experience to help remould your website in a way that turns visitors to conversions. The data will allow our team to re-design the customer journey and make improvements to every aspect of the user experience to help significantly improve the return on investment for your Digital Marketing spend.
What clients say.
Digital Ethos have undoubtedly been a key factor in helping us get off the ground. Splitting the marketing website and user lifecycle pages into separate projects, meant we could make headway with our marketing while we were still working some bits out.
Absolutely thrilled at the result. The team have gone above and beyond to help us bring Accurist into 2020 and for the first time in our history, we’re selling our own products direct to consumer.
We chose Digital Ethos because we needed a reliable partner that shared our vision for growing the brand. They certainly delivered - and within budget.
Digital Ethos appealed to me primarily because they were able to join the dots between marketing and web development. I set them some tough challenges but I’m really pleased with the outcome.
Dr Parneet Sehmi
Hermes London Dental Clinic
The new branding is great. Our software beats the competition hands down and we needed our website to reflect that. We still have a long way to go but this is a great start.
They are honest, thorough, and very knowledgeable.
They're genuinely down-to-earth, approachable, and professional.
Billington Holdings Plc
Digital Ethos are great communicators and are quick to respond to any queries.
2020 Media International
We had a great experience with Digital Ethos. They are polite, friendly, efficient and professional. They took time to understand the specific requirements of our project and we are very pleased with the result. Thank you!
The team at Ethos are knowledgeable, helpful and friendly. They really take the time to understand your industry when providing you with a proposal. Great communication. We've been very impressed. thanks!
We've just started work with Digital Ethos and had a social media training session today. The upshot was a much clearer social strategy with some ideas that we can start to action immediately. Hope the next training session is as productive!
Digital Ethos have been absolute saviours. After working with another company we spent almost a year on google oblivion. They were not very good. After starting to work with these guys, we are now on page 1 of google search! They have really helped and they are very customer oriented. They help all of the members of our team and always find a way to assist in whatever we need done. Very happy with the change :)
The London Preschool
I would highly recommend Digital Ethos. From word go they have always been extremely quick to respond to my website requests, even working weekends to get the job done. Luke and Collin clearly care about there service.
Matt Hall Fitness
After seeing the positive reviews that Digital Ethos had been getting I decided to try out their free SEO audit. The detail they provided was amazing and I really saw how they'd help improve my business. It was a no brainer to continue working with them!
We recently took part in SEO training with Digital Ethos and it was fantastic!! Rafal delivered excellent training. He was incredibly knowledgably, informative and very helpful in the days that followed the training. Digital Ethos are a great company to work with and we are looking forward to working with Rafal, Luke and the team in the future.
Digital Ethos spent a lot of time getting to know my product and provided me with the best designers. They created a brand theme which filtered through my packaging to my website. Cannot recommend them enough!
Worked with Digital Ethos on a number of projects as a freelancer and can say that the guys are wonderfully professional to work with and provide a great service for their customer base. An innovative approach to design both in web and print with a customer focus.
I just wanted to say thank you, it's not often I feel compelled to leave a review but the chaps at Digital Ethos were just superb. From the initial enquiry through to the finished website & marketing I have been very pleased with all the work done. Alex.
I enjoy working with Digital Ethos and the team, helpful and available when required with a wealth of knowledge in their field. Recommended!
Digital Ethos are very professional and have managed to create some great work for me. Service is second-to-none and I would recommend them to anyone looking for support with online marketing.
What else can we help with?
Whether your business is large or small, online-only or traditional bricks and mortar. An SEO strategy is a perfect way to get your product or service ranking on the search engines and discoverable by your customers.
From lead generation websites to full eCommerce solutions, our team can design, develop and evaluate websites with the ultimate aim of helping you meet your business goals.
Tell your story the right way with newsworthy coverage that demands attentions and earns unbeatable links. Let's make some noise together.
Social media is one of the best ways to grow and engage with your audience. Reach out to your audience and fulfil objectives with agile and data-driven strategies that truly connect with your customers.
From eye-catching websites, corporate branding and infographics to videos designed to drive engagement and interest. Our creative team has the solution.
Cut through the digital noise with a targeted advertising campaign. Tailored to you and your customers Paid Advertising is a great way to quickly increase web traffic and conversions.
Digital Ethos offer email marketing that can be a natural integration into your existing digital marketing strategies.
From initial marketing plans and mind maps to in-depth analysis and reports. A focused, consistent Strategy is key to the overall success of your marketing objectives.
Plug the holes in your sales funnel and convert more visitors into customers with a bespoke, tailored and data driving conversion rate optimisation strategy.
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