BRAND REPUTATION MANAGEMENT

Build Customer Loyalty With Reputation Management

In this digital age, customers hold more power than ever. With different companies and choices at the click of a button or stab of a thumb, you need to stay competitive. Your reputation will play a huge factor in whether a customer will do business with you.

Your reputation is dependent upon the reviews, comments, and overall conversations that consumers make public online regarding their experience with your brand. What does this mean for you? It means that what people think and say about your brand has an enormous impact on the future of your company: cue brand reputation management.

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BRAND

REPUTATION

MANAGEMENT

Build Customer Loyalty With Reputation Management

In this digital age, customers hold more power than ever. With different companies and choice at the click of a button or stab of a thumb, you need to make stay competitive. Your reputation will play a huge factor in whether a customer will do business with you.

Your reputation is dependent upon the reviews, comments, and overall conversations that consumers make public online regarding their experience with your brand. What does this mean for you? It means that what people think and say about your brand has an enormous impact on the future of your company: cue brand reputation management.

GET IN TOUCH

Give us a call or fill in the form below.

CAPTCHA image

This helps us prevent spam, thank you.

Establish Your Brand as a Leader

Brand reputation management can be thought of quite literally as managing your brand’s reputation. To go into more detail, this means establishing your company as a leading resource for the product or service you specialise in. brand reputation management has become a bigger priority for companies, especially when online conversations about your brand take place on a 24/7 basis. Keeping on top of reviews and those conversations, negative and positive, is essential for success in the digital age.

On social media, online forums, blogs, news sites, search engines and other Internet sources, it’s important for your brand to be prominent and positioned as a knowledgeable, industry-leading resource and solution for your customers. Taking control of your brand’s reputation allows you to define it to the world. Presenting you and your brand’s reputation as successful and knowledgable and essential will make you essential to your customers.

Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.
Meta Content

Our Approach to Your Brand’s Image

We at Digital Ethos ensure that your brand is positively received online. Whenever you do something notable or great, we’ll get it out there for everyone to see. If you receive some unwarranted negative press, we’re on that too. We keep your brand’s name out of places you don’t want it to be. A positive brand reputation builds loyalty and increases customer confidence in your brand and product, ultimately driving sales and bottom-line growth.

Negative content can come in a range of forms and we have seen it all. This can come in the form of a bad press, negative Yahoo Answer, negative image or hateful forum post. Individuals may also be personally targeted with malicious blogs dedicated to them as well as negative YouTube videos and comments on social media. We have your back on all these problems and will help you every step of the way. We ensure that your digital reputation is as nothing but positive.

How We Do It

Site Audit

Responding to Reviews

Actively requesting customer feedback and reviews is all part of good customer service. Responding to every review & comment left, whether positive or negative is important. Our team works alongside you to stay on top of all the channels that these can come through.

Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.

Content Marketing

We get ahead of everyone and promote you in the light you wish to be shown in. Content marketing is the perfect way to dictate to the public how you want to be seen. We craft bespoke positive content to make sure that people not only understand you but understand why you’re great. Our content writing is collaborative and will take into account all your needs.

Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.

Social Media Management

Social media reputation management involves monitoring all social media content regarding your brand to protect your reputation. For example, if a user creates a positive post about you on a social platform, taking a couple of seconds to reply and thank them for their kind words can go a long way.

Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.

Optimising your SEO

Being on top of the search results is key to controlling your reputation. You want to be associated with terms appropriate to you, so we make sure whenever someone is searching that, you show up. Whether that be local, national or international SEO, we are experts on getting you seen. 

Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.

Negotiating Negative Review Removal

Negative comments are a part of life. In fact, having 100% of your reviews as glowing testimonials can look suspicious. However, sometimes reviews and comments cross a line. Here we can negotiate with either the platform owner or the reviewer themselves to have these comments removed or edited

Voice Search

Digital Public Relations

We’ll connect you and your brand with the right media, journalists, bloggers and online influencers to generate interest and excitement for your brand. Our digital PR service makes sure the world knows what you want it to know about you.

Case Study

WHAT WE DID

Brand Reputation Managememet | Web Design & Development | SEO

THE BRIEF

Charles Finch is an international businessman, author, and brand innovator in the food and entertainment industry. The Finch + Partners brand operates on a global scale, with a presence in New York, Hong Kong and London. Charles Finch approached Digital Ethos to improve the performance and usability of the website and enhance his authority online.

OUR APPROACH

Our website design team completely rebuilt the Charles Finch website to improve its technical optimisation, targeting features like load speed and navigation. By conducting an in-depth competitor analysis, Digital Ethos were able to carry out on-page SEO and off-page SEO was to improve the websites search engine ranking.

THE RESULTS

Digital Ethos continue to work alongside Charles Finch and his team to build his online authority and reputation by implementing manual outreach. Following multi-channel SEO, Charles will be in the best possible position to enhance his personal brand and online presence.

WHAT PEOPLE SAY ABOUT US

We had a great experience with Digital Ethos. They are polite, friendly, efficient and professional. They took time to understand the specific requirements of our project and we are very pleased with the result. Thank you!
Domine McConnell
Domine McConnell
14:27 29 Jul 19
I work here, but we are tremendously good at what we do!
Nik Hudson
Nik Hudson
13:56 01 Jul 19
Our first SEO training session with Rafal and Digital Ethos was really informative. Rafal simply explained what SEO is and then tailored the training session to our specific requirements. I learnt loads about SEO and am really looking forward to the next session.
Bella Tomlinson
Bella Tomlinson
13:42 16 May 19
Our first SEO training session with Rafal and Digital Ethos was really informative. Rafal simply explained what SEO is and then tailored the training session to our specific requirements. I learnt loads about SEO and am really looking forward to the next session.
Bella Tomlinson
Bella Tomlinson
13:42 16 May 19
Rafal gave a brilliant one day training session to the team at 2020 Media about how to to get our website SEO in shape. He made it totally relevant to our needs and gave a range of powerful insights into what we strategically need to do. Rafal is not just a highly experienced expert- but a very accomplished trainer too.
Rob Potter
Rob Potter
12:48 15 May 19
We recently took part in SEO training with Digital Ethos and it was fantastic!! Rafal delivered excellent training. He was incredibly knowledgably, informative and very helpful in the days that followed the training. Digital Ethos are a great company to work with and we are looking forward to working with Rafal, Luke and the team in the future.
Debi Owen
Debi Owen
09:13 13 May 19
We recently took part in SEO training with Digital Ethos and it was fantastic!! Rafal delivered excellent training. He was incredibly knowledgably, informative and very helpful in the days that followed the training. Digital Ethos are a great company to work with and we are looking forward to working with Rafal, Luke and the team in the future.
Debi Owen
Debi Owen
09:13 13 May 19
The team at Ethos are knowledgeable, helpful and friendly. They really take the time to understand your industry when providing you with a proposal. Great communication. We've been very impressed. thanks!
Ty Riley
Ty Riley
11:07 29 Mar 19
Having a local agency made all the difference to me when looking for help with my digital marketing. They were always on hand to meet and discuss the campaign, helping me really understand what was going on. The results spoke for themselves.
Alana Martin
Alana Martin
14:28 24 Mar 19
I was really struggling against some of the local competition in Leicester and I needed to know why this was happening. Digital Ethos helped me understand that if you can't be seen, you can't sell! They helped my website become visible to the people who mattered to me
Harvey Taylor
Harvey Taylor
04:25 21 Mar 19
After launching my new business, I was concerned about building a site and gaining some online authority. After speaking with Digital Ethos they helped create the perfect website for me and have continued to promote it. They have helped me really get on the map.
Adam Simpson
Adam Simpson
04:51 19 Mar 19
Working with other SEO agencies in the past, I was cautious about finding a new agency. However, after meeting Digital Ethos I felt much more comfortable. They had a real personal touch and kept in touch with me regularly. I quickly started to see some results!
Leo Watson
Leo Watson
13:35 08 Mar 19
After talking with Digital Ethos, their passion and enthusiasm for the industry was clear. They created a really innovative campaign to help me gain more visibility on Google. Over the months they maintained a great communicational standard and helped me understand the results. After a few months, I started to see my website on the first page and got more and more enquiries!
George Vincent
George Vincent
12:21 07 Mar 19
Digital Ethos have a great and transparent approach. I knew exactly what was being done and what was possible. Very different to some other agencies out there.
Zak Hammond
Zak Hammond
13:01 05 Mar 19
After having some bad experiences with other digital marketing agencies I was almost ready to turn my back on it. However, with Digital Ethos they really turned things around for me. Keeping me in the loop with everything going on, I really got to understand what is happening and how they helped my business to grow.
Rhys Dean
Rhys Dean
15:01 04 Mar 19
We've just started work with Digital Ethos and had a social media training session today. The upshot was a much clearer social strategy with some ideas that we can start to action immediately. Hope the next training session is as productive!
Andrew Risbey
Andrew Risbey
16:58 06 Feb 19
I have been with digital ethos for a few months as we had a sudden drop in key word rankings, I had not heard of them and they were not well known in my industry, I decided to go ahead with them as that they spent the time to visit me and understand my concerns.3 months later, and they have got my website back to an excellent position, they take full control of all online management and are transparent with the work they are doing.I would highly recommend them, they have a considerable knowledge and experience and work very hard to give you your desired result.
Parneet Sehmi
Parneet Sehmi
16:21 11 Jan 19
Digital Ethos has been responsible for increasing our search rankings in google. They will keep sending you reports every month. The results are great! If you are looking for an agency to work with then choose these guys. They will never lie to you and honestly approach every problem.
Daniel Rowe
Daniel Rowe
17:33 31 Oct 18
I know nothing about marketing or search engines, but they patiently explained every benefit of the strategy that was prepared for me. I should probably mention that it worked! Thank you guys, it is a pleasure to work with you
Kyle Walker
Kyle Walker
19:35 21 Oct 18
It's a real joy to work with them. Very positive people.
James Burton
James Burton
15:41 20 Oct 18
Great agency with really nice staff.
Lydia Wallis
Lydia Wallis
06:00 18 Oct 18
Delivered everything that was promised. Good job.
Sam Noble
Sam Noble
13:29 17 Oct 18
I would like to start by saying that after working with many agencies before I was very sceptical about digital marketing, but I decided to give it another try. I have chosen well!! They really made my ads work. Fantastic job!
Louis Rhodes
Louis Rhodes
17:40 16 Oct 18
Excellent marketing company - lovely people who do a great job
Peter Robinson
Peter Robinson
18:09 15 Oct 18
We approached Digital Ethos over a year ago, after having some bad experiences with other agencies before. It was refreshing to see the energy and enthusiasm of the team. From the first call they seemed to understand our needs and show real interest in our business. And now people can finally find us on Google!
Jasmine Wall
Jasmine Wall
17:47 15 Oct 18
Incredibly professional and working even at midnight to get the job done! They really helped us grow our startup into a revenue driving business.
Evan Ward
Evan Ward
17:37 14 Oct 18
I've seen many people mention honesty in here, but it's true - these guys don't just paint a nice picture with their sales pitch. They will tell you exactly what you can and cannot expect. We used so many agencies before and this seems to be the only one we are going to stick to.
Clarke Family
Clarke Family
14:16 14 Oct 18
“We first began working with Digital Ethos roughly two years ago following a disappointing relationship with another multi-national agency. Not only were our rankings suffering, but more importantly we had felt that our previous agency were failing in transparently communicating how they were spending the marketing budget that we were entrusting them with. Immediately, after the initial conversations we could see that Digital Ethos were a breath of fresh air. We could feel that they cared about our mission objectives and were committed to formulating an online strategy that worked in parallel with what we were aiming to achieve. On our first website, we went from 0 rankings (positions 1-3) on Google to a place that we now have over 100 across the 5 websites. The results off the back of this were fairly immediate and we started to see a significant increase in enquiries & applications. The return on investment has been clear to see, and most importantly we know exactly where our marketing budget is being spent across our multiple campaigns. The strong working relationship with now share with Digital Ethos has allowed us to keep up with our ambitious growth plans and it’s a relationship we’re looking forward to sharing with them in the future. I would highly recommend them to anyone looking to strengthen their local SEO campaign and dominate the rankings in your area.”BILL ZUCKERMAN – CEO – THE LONDON PRESCHOOL
Bill Zuckerman
Bill Zuckerman
22:56 17 Apr 18
Digital Ethos spent a lot of time getting to know my product and provided me with the best designers. They created a brand theme which filtered through my packaging to my website. Cannot recommend them enough!
Wajeeha Husain
Wajeeha Husain
09:59 04 Oct 17
Fantastic experience. found them to be incredibly patient and considerate of what we needed for the project. Really looking forward to working with them again.
Tania Jacobs
Tania Jacobs
10:48 02 Aug 17
Worked with Digital Ethos on a number of projects as a freelancer and can say that the guys are wonderfully professional to work with and provide a great service for their customer base. An innovative approach to design both in web and print with a customer focus.
Zoe Vidigal
Zoe Vidigal
09:14 14 Jul 17
I just wanted to say thank you, it's not often I feel compelled to leave a review but the chaps at Digital Ethos were just superb. From the initial enquiry through to the finished website & marketing I have been very pleased with all the work done. Alex.
Alex Simmonds
Alex Simmonds
12:56 22 Jun 17
Digital Ethos have been absolute saviours. After working with another company we spent almost a year on google oblivion. They were not very good. After starting to work with these guys, we are now on page 1 of google search! They have really helped and they are very customer oriented. They help all of the members of our team and always find a way to assist in whatever we need done. Very happy with the change 🙂
Rachel Marques
Rachel Marques
12:32 22 Jun 17

Leicester (Head Office)

Unit 17, Stoughton Grange, Gartree Rd, Oadby, Leicester, LE2 2FB

London Office

3rd Floor, 207 Regents Street, London, W1B 3HH

Barnsley Office

Digital Media Centre, County Way, Barnsley. S70 2EQ

Bristol Office

Park House, 10 Park Street, Bristol, BS1 5HX

Birmingham Office

11 Brindley place, 2nd Floor,
Birmingham. B1 2LP

Edinburgh Office

Hudson House Business Centre, Hudson House, 8 Albany Street, Edinburgh, Scotland, EH1 3QB

Leicester Office

Unit 17, Stoughton Grange, Gartree Rd, Oadby, Leicester, LE2 2FB

London Office

Kemp House, 152 City Road, London, EC1V 2NX

London Office

3rd Floor, 207 Regents Street, London, W1B 3HH

Barnsley Office

Digital Media Centre, County Way, Barnsley. S70 2EQ

Bristol Office

Park House, 10 Park Street, Bristol, BS1 5HX

Birmingham Office

11 Brindley place, 2nd Floor,
Birmingham. B1 2LP

Edinburgh Office

Hudson House Business Centre, Hudson House, 8 Albany Street, Edinburgh, Scotland, EH1 3QB

Truro Office

Penstraze Business Centre, Truro,
Cornwall, TR4 8PN

Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.
Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.
Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.
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Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.
Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.
Digital Ethos is a full-service digital marketing agency focusing on Web Design, SEO, PPC Management & Social Media Marketing in Leicester, London, Barnsley, Birmingham, Bristol, Truro and Edinburgh.
Which Web Design Company Logo